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7 ICP pour une ITSM d’exception
Le Freshservice IT Service Management Benchmark Report 2024 met en évidence les tendances du secteur qui vous permettr... -
Toujours perplexe quant à l’intérêt de l’IA générative pour l’ITSM ?
Het Benchmarkrapport voor IT-servicemanagement 2024 van Freshservice onthult de specifieke trends in de sector die u nod... -
7 KPI’s voor een ITSM van wereldklasse
Het Benchmarkrapport voor IT-servicemanagement 2024 van Freshservice onthult de specifieke trends in de sector die u nod... -
7 KPIs of world-class ITSM
The 2024 Freshservice IT Service Management Benchmark Report uncovers the industry-specific trends you need to gauge you... -
Rocket to customer support success with AI copilots
Empower agents to elevate productivity and efficiency Discover how Freshworks generative-AI-powered agent assist techno... -
Take your customer support to new heights with an AI copilot
Discover how Freshworks generative-AI-powered agent assist technologies can help support your service team. -
5 reasons why Freshworks Customer Service Suite wins over Zendesk
Seamless experiences across channels: Freshworks unifies customer communications across chat, email, and phone into one ... -
Beyond messaging: Transforming customer service with WhatsApp and Freshchat
Customer expectations have significantly shifted in today’s rapidly evolving business landscape. Instant communication... -
Take your customer support to new heights with an AI copilot
We understand that fast, personal support is important to you and your customers. With Freshworks Freddy Copilot, you ca... -
Need help choosing the right customer service solution
Understand the digital customer service landscape with in-depth market analysis, recommendations, and typical software c... -
Top 5 customer service priorities for 2024
From AI to omnichannel support, explore how customer service leaders align their priorities for real business results. -
State of Workplace Technology: AI in IT
As technology stacks grow larger and more complex, IT teams are finding that artificial intelligence offers tangible sol...
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