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Freshworks
Chat Your Way to Better CX with WhatsApp and Freshchat

In the fast-paced digital age, instant messaging is a cornerstone of outstanding customer service. This webinar explor...

By:
Tech Research Online
on January 28, 2025
Freshworks
Freshworks Customer Service Benchmark Report 2024

Customer service leaders seek scalable solutions that offer positive ROI, rapid impact, and easy implementation. Just as...

By:
Tech Research Online
on January 23, 2025
Freshworks
5 Priorities for Customer Service Leaders in 2025

In 2025, exceptional customer service isn’t optional—it’s your competitive edge. Leading brands are aligning their...

By:
Tech Research Online
on January 23, 2025
RingCentral
Unified Communications as a Service for Dummies

Supporting remote work is essential in today’s flexible work environment. UCaaS enables seamless communication for rem...

By:
Tech Research Online
on January 8, 2025

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