“A report for operations leaders to navigate the seas of opportunity, accelerate change and build resiliency beyond COVID-19 Is safety on your menu? Sharks have arrived in the hospitality world: restaurants, cafes, and hotels that are leveraging safety as a service amidst a major industry shakeup. Service alone is no longer enough for consumers and leaders in the industry, from 5-star establishments like Nobu to fast-food chains like Chipotle, who are reinventing what it means to plate up safety – both in the short – term and the long run. Download this report and revamp your operations strategy with emerging industry trends, including:
Five-star safety initiatives to elevate experiences
The ‘Wet Floor’ sign approach to mitigating risk
Human-centered contactless experiences …and more!”.