Reinventing Work: New Imperatives for the Future of Working

Over the past year, we’ve spoken with forward-thinking business leaders from all industries, company sizes, and disciplines about what their new ways of working look like. And we’ve organized what we heard into five main themes; five big imperatives for the way we’ll need to work now:

• Employee engagement breaks free from the 9-to-5 mindset
• Culture and alignment are the next source of advantage
• The ecosystem economy demands a new partner playbook
• Customer-led disruption forces the CX convergence
• The winners are accelerating and automating work

These aren’t about simple answers that apply to every company. Rather, they’re about emerging themes and innovative methods for proactively meeting the new challenges of work.


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