Expert Insights CX 2021 UK Edition

How businesses communicate has dramatically changed. Businesses are forced to become more agile and digitally transform all forms of communication and adapting a more unified communications approach especially as working remotely is becoming the new normal. At the heart of communication is the phone system. Voice Over Internet Protocol (VoIP), compared to Analog systems, has emerged as the phone solution of choice for American businesses. It provides organizations of all sizes with a professional-grade phone system and advanced features that historically were only accessible to enterprise class companies. Cloud based VoIP solutions like Cloud PBX solve the need to equip your employees with business phones whether they’re in the office or working remotely.

 

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