Infrastructure and Operations (I&O) organizations today face a daunting dual challenge. To support business operations, they need to keep infrastructure and applications running at their best across increasingly complex hybrid environments. At the same time, competitive pressures make it essential to keep pace with the demands of digital transformation. Their work is made even more difficult by the exploding volume, variety, and velocity of operational data across diverse cloud, multi-cloud, on-prem, and container environments, leading to management struggles, slower problem resolution, more friction, and downgraded quality. The use of multiple tools and dashboards for different types of environments limits visibility and leaves blind spots, making it harder to maintain performance and service levels.