Automation: The FinTech Disruptor Accelerating Digital Transformation For The Modern Digital Economy

“Financial services companies are experiencing pressure across all aspects of their business. By prioritizing digital-first banking with self-service products, a new generation of digital-native customers is accelerating digital transformation and driving the demand for access to the right information at the right time, wherever they are. Facing ever-changing regulations that sometimes affect business operations and processes, financial services organizations have to continue delivering Transcendent Customer Experiences to compete. New players entering the market are causing incumbent service providers to up their game. With increased competition by FinTech companies, traditional financial services organizations need to evolve…fast. FinTechs are leveraging their specialized technologies to grab both individual and business customers from banks and financial services providers. The new players in the FinTech space are known for automating and improving financial services and processes, which is challenging traditional companies to modernize their business. For traditional financial services organizations to compete, automation enabled by integrations plays a pivotal role in the long-term success.”

 

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