Automation for Insurance

Rolling out chatbots and automation at insurance provider can feel daunting given the sheer volume of interactions and how important it is for each conversation to be robust and satisfactory. How and where to get started are fundamental questions insurers must answer to implement a successful, scalable chatbot program. To help answer them, LivePerson Artificial Intelligence and machine learning algorithms analyzed millions of anonymized consumer conversations to determine the 20 most prevalent topics that occur in insurance.

If your Download does not start Automatically, Click Download Whitepaper