Automation for Education

Rolling out chatbots and automation at an educational institution can feel daunting given the sheer volume of interactions and how important it is for each conversation to be robust and satisfactory. How and where to get started are fundamental question institutions must answer to implement a successful, scalable chatbot program. To help answer them, LivePerson Artificial Intelligence and machine learning algorithm analyzed millions of anonymized conversations to determine the 20 most prevalent topics that occur in education.

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