1 in 3 consumers say they will walk away from a brand they love after just one bad experience. While there is a road to recovery, in most cases, from a bad interaction, customer retention is still cheaper than customer acquisition. As long as the old rule of thumb holds true that acquisition will cost five times more than retention, it’s more than worthwhile to focus on preemptively eliminating bad experiences at the source — the employee experience.
In the eBook, you will learn:
- The top five reasons customers stop doing business with a company
- Why great customer experience starts with great employee experience
- The benefits of a unified AI-First approach
Download the eBook
Download the eBook
About RingCentral
RingCentral, Inc. is a leading provider of global enterprise cloud communications and collaboration solutions. Empowering businesses to enhance their communication capabilities, RingCentral offers a robust platform that includes messaging, video, and phone services, all integrated through a single platform. With a focus on innovation and accessibility, RingCentral is dedicated to delivering a flexible, reliable, and secure communications solution that supports businesses in their transition to the cloud.
