What Your Employees Need to Keep your Customers Happy

“In 2018, Kimberly McAtee, a part-time barista at Starbucks, donned her cap and gown and began her new life as a college graduate at Arizona State University (ASU). It wasn’t an easy journey. Before starting college, she had recently separated from her drug-addicted husband and was living in a trailer with no clear direction in life. College was always on her radar, but the costs of books and tuition forced her to drop out of community college.”

 

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