The COVID-19 pandemic has shifted customer behavior on a global scale. As you update your services to match your shoppers’ new priorities, learn how Google Maps Platform can help. Since March 2020, 60% of customers report that they’ve changed their shopping habits. Now, they’re prioritizing convenience, availability, and safety. To better serve today’s shoppers, Google Maps Platform offers digital solutions to align your services with your customers’ evolving needs. From increasing efficiencies to removing friction at checkout, our guide can help you rethink delivery and pick-up for an improved customer experience.