Software has transformed every business discipline. But the crucial discipline of collaboration— the ways we work together to get things done—is stuck in a rut. After the initial strides made by email, conferencing and chat apps, progress in collaboration has plateaued. We’ve got lots more apps to help us, but our work is far more fragmented and high-friction than ever before. And it’s clogging up work across the business world. It’s a big problem but it’s an even bigger opportunity. Since collaboration is a fundamental part of almost every job and process, improving it delivers real productivity gains across the whole enterprise.