Are Airports the Next Smart Cities?

Airports globally are recognized as being similar to smart cities, as they focus on delivering improvements to operations, sustainability, experience and business vitality. Airports need to drive revenue and growth, just like any other business. Although airports are challenged by regulation and security, they still need to think like a business and be customer-centric to accomplish these goals. Efficiency in the security process creates an opportunity to drive retail revenues by spending more time in the airport vs. the security line.

 

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