Automation Is The Answer To Critical IT Challenges The pressure on IT to do more with less is increasing as IT infrastructures become more complex and digital transformation accelerates change. Those responsible for infrastructure and operations (I&O) must deal with more data, devices, applications, users and demands for faster delivery of innovative services, all while meeting service level agreements (SLAs) and delivering high quality of service (QoS). As the pace increases, I&O organizations must do all they can to stay ahead of these requirements. There’s no room to get bogged down by time-consuming, repetitive and error-prone manual tasks. And yet, many organizations continue to rely on inefficient manual IT processes.