Taking the pulse of a workforce just weeks before COVID-19 was declared a pandemic, and again eight months later, revealed how drastically the pandemic changed digital work. Attitudes about work changed. Expectations mounted. Millennials and Gen Xers experienced the disruption differently. And the relationship workers have with technology emerged as the top opportunity to empower a new breed of digital workers.
With in-person brainstorms and innovation labs no longer an option, digital workers turned to technology to reshape and reimagine work—to creatively solve problems and innovate. We found that digital creativity is climbing. Workers are now relying much more on technology to foster creativity and innovation and develop new ideas.
Download the 2021 State of Work Report to learn more about the trends driving digital work and today’s surprisingly engaged and resilient digital workers.