Senseforth.ai, a conversational AI leader, recently announced that they have raised an investment of $14 million from Fractal.
With this investment, Senseforth.ai will expand its footprint across Fractal’s client base globally. This investment will strengthen conversational AI offerings of Fract.al
Senseforth.ai’s patented zero-code platform A.ware has won several awards. The platform automates customer experience across digital touchpoints to build, train, deploy, and scale conversational AI solutions. This in turn helps enterprises globally to reduce costs, drive revenue, and increase operational efficiency.
It is estimated that, by 2022, conversational AI will handle 30% of customer experiences which will be a 3% increase from 2017.
Shridhar Marri, CEO and Co-Founder of Senseforth, said “This strategic investment creates a new growth blueprint for Senseforth.ai. We are thrilled to deliver on our vision “to make technology humanlike”, enabling continuous Human-AI interaction, transforming complex business processes.”
He added, “We can now scale talent, accelerate growth, make more investments in R&D, and create incredible value for our clients.”
Announcing the strategic investment, Srikanth Velamakanni, Fractal’s Co-Founder, Group Chief Executive, and Vice-Chairperson, said, “Senseforth’s technology is ahead of the competition, especially as evidenced by their performance benchmark on the leaderboard of Stanford Question Answering Dataset (SQuAD) 2.0. We are excited to partner with the Senseforth.ai team to contribute to their next phase of growth.”