How Rescue customers achieved
395% ROI over a 3-year period with
a payback in less than 6 months

Slow resolution times, frequent site visits, and dissatisfied customers can cost your business more than just money they can cost you trust. As remote work and digital-first expectations continue to rise, traditional support methods simply can’t keep up.

This infographic, based on a study by Forrester Consulting, highlights how Rescue by GoTo is transforming remote support for businesses. With a stunning 395% ROI over three years and a payback period of less than six months, Rescue isn’t just a solution—it’s a game-changer.

Key insights you’ll find in the infographic:

  • How Rescue delivers a 25% reduction in average resolution time for computer issues.
  • The 30% decrease in costly on-site technician visits.
  • The 21% boost in customer satisfaction (NPS) thanks to streamlined support.
  • The 45% cut in the average cost of site visits, unlocking productivity and efficiency for your support teams.

Download the infographic

Download the infographic

    About GoTo

    In a flexibility-first world, great work can happen anywhere. That mindset has helped us fulfill the promise of reliability, connection, and simplicity for tens of millions of people, and in turn, has helped us become one of the world’s largest SaaS companies – with more than 2,800 global employees, nearly $1 billion in annual revenue and tens of millions of users. Today, we’re the trusted partner for companies of all sizes to connect, collaborate, secure their workforces, and support employees and customers. 

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