Images of overcrowded hospitals, doctor’s office lines 10 or 20 people long, and hazmat-suited healthcare workers at COVID-19 testing facilities. Over the past year, the healthcare industry has received a lot of attention. But what’s the story behind non-COVID health issues? And when, where, and how are Americans receiving care for these issues? According to a new survey of more than 2,000 Americans, 69% of healthcare consumers have put off going to healthcare facilities since the start of the pandemic because of COVID-19.
And for those who have sought medical attention, 62% have chosen to go to an urgent care facility over the ER for the same reason. COVID has demonstrably changed not only how, but also where, consumers are likely to seek healthcare. And clinics have a prime opportunity to grow their practice — if they make key adjustments to address the changing patient demand. The results of this survey are based on responses from over 2,000 Americans across the country.
This ebook is for anyone looking to grow their practice when the old rules of booking appointments aren’t cutting it anymore.