freshworks

How AI Agents are raising
customer satisfaction and
helping teams get more done

In today’s fast-paced digital world, customer satisfaction hinges on quick, accurate, and personalized support. Discover how AI agents, like Freddy AI Agent, are transforming the customer service landscape by delivering 24/7 self-service solutions, boosting agent productivity, and enhancing customer experience. This guide explores how Freddy AI Agent deflects routine inquiries, resolves issues faster, and improves response times—allowing your team to focus on more complex tasks.

Learn about the difference between AI agents and chatbots, the benefits of proactive, tailored support, and how easy it is to implement Freddy AI Agent within your existing workflows.

Read the full report to uncover ways AI agents simplify support, enhance interactions, and foster a more meaningful connection with your customers.

Download the report

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    About Freshworks Inc.

    Freshworks Inc. (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest company news, visit www.freshworks.com and follow us on Facebook, LinkedIn, and X

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