We’ve got the definitive guide for turning AI hype into IT reality
![AI mastery for ITSM success](https://techresearchonline.com/wp-content/uploads/2024/07/aiitsm-middle.webp)
AI mastery for ITSM success
Dive into how you can leverage AI to make your IT service management service smarter, faster, and more efficient. You’ll learn how to:
- Unlock the power of generative AI to enhance workplace experiences
- Navigate AI challenges with practical applications and real-world examples
- Establish KPIs and strategies for seamless AI integration in your enterprise
AI is reinventing the way we work. Here are some real results:
95 %
of IT professionals see the benefits of using generative AI to get work done*
57 %
faster ticket resolution by agents leveraging AI-powered bots^
46 %
ticket deflection rate with AI-powered virtual agents^
46 %
ticket deflection rate with AI-powered virtual agents^
*Freshworks State of Workplace Technology Report 2023
^Freshservice ITSM Benchmark Report 2023