From Staffing Shortages to a Candidate Wait List

If you’re constantly backfilling Certified Clinical Medical Assistant (CCMA) roles, you’re not alone.

Goshen Health was facing ongoing shortages and struggling to keep a steady bench of qualified candidates. By partnering with Ready to Hire powered by Cengage Group, they built a train-to-hire and upskilling program that moved them from vacancy headaches to a candidate wait list, with a 100% 3-month retention rate and a 48% reduction in open CCMA positions.

In this case study, you will learn how to:

Turn existing employees into certified clinical professionals through structured upskilling programs
Build a hybrid training model combining online coursework with hands-on rotations for day-one productivity
Standardize your curriculum to eliminate skill gaps and ensure consistent training quality across all hires
Achieve 100% retention rates and reduce open positions by nearly half with a proven talent development approach
Create a sustainable pipeline that shifts you from reactive hiring to having qualified candidates on a wait list

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About Ready to Hire

Ready to Hire is a workforce intelligence platform focused on bridging the gap between employers and the next generation of skilled talent. By combining labour market insights with industry partnerships, Ready to Hire helps organizations attract, train, hire and retain Gen Z professionals across essential trades. The company supports employers in building future-ready teams through data, tools, and practical guidance tailored to modern workforce needs.