Application Development

Introducing Freshdesk Omnichannel, the leading customer service and engagement platform …

Freshdesk is a modern customer service platform that helps you …

Freshworks’ Buyers’ Guide for Customer Service Software defines the key …

Did you know that 41% of consumers see no value …

Customer expectations have gone through the roof! The modern customer …

Salesforce gives enterprises the ability to change fast – from …

Salesforce gives enterprises the ability to change fast – from …

Salesforce’s cloud-based architecture and easy extensibility make it a powerful …

What employees want matters, but it is not always clear …

Humans and habits go together like bread and butter. Even …