Combining your unified communications and contact center solutions
In fact, 80% of customers now view customer experience as being of equal importance to the products the company sells.1 With the importance of customer retention, it’s also worth noting that 91% of customers are likely to make repeat purchases with a company that provides positive experiences. When it comes to ROI and profitability, customer-centric companies are 60% more profitable than companies that don’t focus on that all-important customer experience.
These numbers clearly show that customer-centric approaches work, but how can you transform your business to put customers at the center of everything? How can you make your employees more productive and your customers happier?
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About RingCentral
RingCentral, Inc. is a leading provider of global enterprise cloud communications and collaboration solutions. Empowering businesses to enhance their communication capabilities, RingCentral offers a robust platform that includes messaging, video, and phone services, all integrated through a single platform. With a focus on innovation and accessibility, RingCentral is dedicated to delivering a flexible, reliable, and secure communications solution that supports businesses in their transition to the cloud.
