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Take your customer support to new heights with an AI copilot
Discover how Freshworks generative-AI-powered agent assist technologies can help support your service team. -
5 reasons why Freshworks Customer Service Suite wins over Zendesk
Seamless experiences across channels: Freshworks unifies customer communications across chat, email, and phone into one ... -
Beyond messaging: Transforming customer service with WhatsApp and Freshchat
Customer expectations have significantly shifted in today’s rapidly evolving business landscape. Instant communication... -
Take your customer support to new heights with an AI copilot
We understand that fast, personal support is important to you and your customers. With Freshworks Freddy Copilot, you ca... -
Need help choosing the right customer service solution
Understand the digital customer service landscape with in-depth market analysis, recommendations, and typical software c... -
Top 5 customer service priorities for 2024
From AI to omnichannel support, explore how customer service leaders align their priorities for real business results. -
State of Workplace Technology: AI in IT
As technology stacks grow larger and more complex, IT teams are finding that artificial intelligence offers tangible sol... -
AI + ITSM: A guide to making IT work smarter, faster, and more efficiently
The pace of digital transformation is accelerating, and IT Service Management (ITSM) is at the forefront of this change.... -
3 ways to make CX your competitive advantage with generative AI
Learn how to leverage generative AI for increased personalization and improved visibility across the customer journey. -
How an AI-powered omnichannel solution can automate and scale customer support
Customers expect fast, consistent support across channels. CX leaders, on the other hand, struggle with balancing agent ... -
Freshservice ROI Calculator
Based on the Forrester Consulting study The Total Economic Impact™ Of Freshworks Freshservice, commissioned by Freshwo... -
Planning Guide 2024: Technology Executives
81% of tech decision-makers anticipate their organizations’ IT investment increasing over the next 12 months. To boost...
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